Upgrade Your Home with AUTPY

Hompy is a brand built on a passion for home comfort and functionality. Founded by a team of home design enthusiasts, we strive to provide high-quality accessories and appliances that enhance everyday living. Our mission is to help you create a stylish, practical, and cozy home with carefully selected products designed for every space.

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  • Unmatched Quality

  • Eco-Friendly Options

  • Reliable Support

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FAQ

How long does delivery take?

We strive to ensure that your orders arrive as quickly as possible while considering all relevant factors—weather conditions, shipping service workload, and other nuances. Therefore, the standard delivery time is up to 5 business days for Europe and up to 7 business days for North America, Australia, and New Zealand. You can track your order using the tracking number we will provide after shipment.

What should I do if the item arrives damaged or was not delivered?

We care about the quality of every order, but if your item was damaged during delivery or was not received at all, don’t worry – we will find a solution!

In such cases, we offer:

✅ Refund – if the item is lost or damaged.

✅ Free replacement – if you want to receive the item again.

To resolve this, please contact our support team and provide a photo of the damaged item (if possible) or your order details. We will handle your issue quickly and hassle-free!

How can I pay for my order?

For your convenience, we offer several payment methods:

💳 Any bank card – Visa, MasterCard, or other supported cards.

💻 PayPal – a convenient and secure payment method for international buyers.

After placing your order, you will receive confirmation of a successful payment.

How to contact us if you have additional questions?

We are always ready to help and answer all your questions! You can reach us in a way that’s most convenient for you:

📧 Email – scroll down to the bottom of the page to find our email address. Send us a message, and we’ll respond as soon as possible!

💬 Online chat – you can find it in the bottom right corner of the page. Click on the chat icon, and our manager will assist you in real-time.

We value each customer and are always happy to help! 😊